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FAQ: FAQ

What is sea moss gel​​?

Sea moss gel is a nutrient-rich superfood made from raw sea moss that has been soaked, blended, and transformed into a smooth gel. It’s packed with minerals and supports overall wellness, including digestion, immunity, skin health, and energy.

What’s the difference between St. Lucian and Jamaican sea moss?

Both varieties are nutrient-rich, but they come from different environments. St. Lucian sea moss grows in pristine waters near volcanic shores, while Jamaican sea moss comes from nutrient-dense Caribbean waters. Each has a unique texture and flavor, allowing you to choose the one that aligns with your lifestyle.

How do I use sea moss gel?

Sea moss gel is versatile! Add 1–2 tablespoons to smoothies, teas, soups, or even skincare and hair care routines. It can also be taken directly if you prefer. Consistency is key for best results.

How should I store my sea moss gel?

Keep your sea moss gel refrigerated. It typically lasts 3  weeks in the fridge. For longer storage, you can freeze it in a freezer friendly container. 

Please Note: Always use a clean, dry utensil when scooping your gel from the jar. Once the utensil comes into contact with another ingredient or your mouth, DO NOT put the utensil back into the jar with the rest of your sea moss gel. This helps prevent bacterial growth and preserves the quality and freshness of your sea moss gel.

Is your sea moss gel organic?

Yes! Our sea moss is sustainably harvested and carefully prepared to preserve its natural nutrients, ensuring a high-quality product you can trust.

How long will it take for my order to get to me?

All orders are shipped Monday through Wednesday to ensure your products arrive fresh and in the best condition possible. Once shipped, you’ll receive a tracking number to follow your package’s journey. Delivery times typically range from 2–5 business days, depending on your location and carrier service.

Please note: Shipping times may vary due to carrier delays, weather conditions, or holiday volume — but rest assured, we’ll always do our part to process and ship your order with care and intention.

Can I take sea moss gel if I have dietary restrictions?

Absolutely. Our sea moss gel is vegan, gluten-free, and free from artificial additives, making it suitable for most dietary preferences.

Can I give sea moss gel to my children or pets?

We recommend consulting your healthcare provider before giving sea moss gel to children. For pets, always check with a veterinarian before introducing any new supplement.

If I have a Thyroid Disease, would you recommend I consume sea moss?

Sea Moss is not recommended for clients who are predisposed to thyroid disease, or have been diagnosed with autoimmune disorders that affect thyroid function. Please consult a physician prior to cultivating a wellness regime with sea moss. 

Can sea moss gel help with specific health issues?

Sea moss gel supports overall wellness, but it’s not a replacement for medical treatment. It’s best used as a nourishing supplement alongside a balanced diet and healthy lifestyle.

What if my order arrives damaged or incorrect?

All sales are final, but if an error occurs, please contact customersupport@alafiawellness.com. We will review your concern and ensure it’s addressed promptly.

Alafia Wellness

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From Nature, With Clarity

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No shortcuts, no mass production—just fresh, limited batches designed to preserve the integrity and potency you deserve.

Backed by science. We go beyond the jar, inspiring mindful living and teaching the “why” behind each ingredient.

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